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A number of documents have been produced in the project on different subjects. Those documents can be downloaded in pfd-format by clicking the links below. Pdf-files requires Adobe Acrobat Reader software, which can be downloaded free from Adobe.
© Copyright 2002 ETUCO
You are free to use the documents if the source is mentioned. Please also about the context, your organisation and name.
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Document
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Summary of content
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FirstClass workbook 1:
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How to install FirstClass, log in, messaging, conferencing, history, résumé, chat etc.
| English version |
Portuguese |
| French |
Spanish |
| German |
Swedish |
| Italian |
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FirstClass workbook 2:
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Managing a FirstClass conference
| English version |
Portuguese |
| French |
Spanish |
| German |
Swedish |
| Italian |
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| FirstClass Online training: |
An online FirstClass training website has been set up for participants to explore FirstClass in interactive lessons, with FAQ and a selftest. FirstClass requires a userid and password for login. However, parts of FirstClass are open to any readers:  |
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Document
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Summary of content
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Communicating online:
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Communication styles, expressing feelings, motivation and time management, netiquette, checklist for participants
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Rumanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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Evaluating online interaction:
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Consider the context, agree on methods, evaluation plan, broader issues
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Rumanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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Transnational communication
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Working in a transnational context, easier writing
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Rumanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
Finnish |
| NEW Russian |
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Using internet resources
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Search techniques, “the deep web”, specialist search skills
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Romanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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Document
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Summary of content
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Introduction to networking:
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Online networks, group identity, motivation, communicating online, online vs face to face
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Romanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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Animating networks:
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Ground rules, publishing, marketing, designing conference space, encouraging sociability, checklist for animators
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Romanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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Document
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Summary of content
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Activities & materials for CMDL:
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Designing activities, identifying resources, new materials, transforming materials
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Romanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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Introduction to CMDL:
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Vision and reality, teaching and learning approaches, the role of the trainer, the learner experience, benefits and challenges
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Romanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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Developing & delivering courses:
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Designing the course framework, the six-step plan, designing the virtual classroom, moderating skills, checklist for trainers
| English version |
Polish |
| Bulgarian |
Portuguese |
| Czech |
Romanian |
| French |
Slovak |
| German |
Spanish |
| Hungarian |
Swedish |
| Italian |
NEW Russian |
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A support service has been set up at ETUCO to give help with FirstClass, the communication system used in the project. Participants can contact ETUCO support through e-mail or telephone:
Telephone: +32 (0)2 224 05 30;
E-mail:
To facilitate the installation of FirstClass Client, a CD-ROM with the Client software in 11 languages has been produced and handed out to the participants. The languages available on the Client CD-ROM are Danish, Dutch, English, Finnish, French, German, Italian, Portugese, Spanish, Swedish.
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, ETUCO responsible for materials and support
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